Privacy Policy
This Privacy Notice (the “Notice”) explains how Fotolotto and its affiliated entities (“Fotolotto,” “we,” “us,” or “our”) handle your personal data.
This Notice applies to personal data collected from registered users (“Players”) who have an account on our website, as well as visitors to our platform.
Who Controls Your Data?
The operator of this website is the Data Controller of your personal data. As the Data Controller, we determine how and why your data is processed, as outlined in this Notice. Together with our joint controller, we are responsible for the security and management of your data.
For any questions regarding this Notice or to exercise your data protection rights, you can contact our Data Protection Officer (DPO) at dpo@fotolotto.com.
What Personal Data Do We Collect?
1. Data You Provide to Us
When you register for an account, we collect certain personal details such as your full name, email, date of birth, phone number, country, gender, username, zip code, and social security number. Additionally, your IP address and location data are automatically recorded.
To meet regulatory and compliance requirements, we may also request copies of your identification documents, such as a passport, ID card, or driver’s license, along with proof of address and financial details. This information is essential for Know Your Customer (KYC) and Anti-Money Laundering (AML) verification.
For financial transactions, we may collect your banking details, including IBAN, Bank ID, and payment system details. This ensures smooth processing of deposits and withdrawals and helps us meet regulatory obligations.
2. Data We Collect Automatically
When you use our platform, we gather information about your device, such as its operating system, IP address, and unique identifiers. We also track your interactions with the website, including pages viewed, time spent, and actions taken, such as clicking on ads or sharing content. Some of this data is collected through cookies and similar technologies.
We may also infer your general location when you access our services.
3. Data We Receive from Other Sources
To enhance your experience and comply with legal obligations, we may receive personal data from third-party sources. These include publicly available databases, financial institutions, fraud prevention agencies, and social media platforms if you have linked your account. We also analyze your usage patterns to personalize our services and detect potential risks.
Why Do We Collect Your Data?
We process personal data primarily to provide and improve our services. This includes verifying your identity, ensuring security, and complying with regulatory requirements. Additionally, we use your data to prevent fraud, respond to customer inquiries, conduct research, and send personalized marketing content. In case of disputes or regulatory investigations, your data may also be used to comply with legal obligations.
How We Share Your Personal Data
Your personal data may be shared internally within Fotolotto, including with employees, subsidiaries, and affiliated brands. When processing payments, we collaborate with trusted third-party payment providers and financial institutions.
To maintain and improve our services, we work with external service providers, including customer support teams, cloud hosting providers, and fraud prevention agencies. If required by law, we may also share data with regulatory authorities and law enforcement agencies.
In cases of corporate transactions, such as mergers or acquisitions, your data may be transferred to the new business entity.
How Long Do We Keep Your Data?
We retain your personal data for as long as you maintain an account with us. Once your account is closed, we keep your data only as long as required by legal and regulatory obligations, such as AML compliance. After this period, your data is either deleted or anonymized to prevent identification.
Your Rights
As a user, you have the right to access, correct, or delete your personal data when legally permissible. You can also restrict processing, request data portability, and object to data use for marketing purposes. If you previously gave consent for data processing, you have the right to withdraw it at any time.
If you believe your rights have been violated, you can file a complaint with the relevant data protection authority. To exercise your rights, contact support@fotolotto.com or dpo@fotolotto.com.
Data Security
We implement advanced security measures to protect your personal data from unauthorized access, loss, and misuse. These measures include encryption, firewalls, and strict access controls. Regular security audits help us identify and mitigate potential risks.
While we strive to maintain high security standards, no online system is completely immune to threats. We continuously assess and improve our security practices to enhance data protection.
How to Contact Us
For privacy-related inquiries or assistance, you can reach us at:
📧 Customer Support: support@fotolotto.com